Network operations center or NOC is a hub for client network supervision, monitoring and maintenance and a viable solution to all your network-related challenges. Building a NOC from scratch is not an easy task. Companies don’t need to adopt expensive methods or partner with exorbitant solution experts to achieve their goals. CQ Infotech can take good care of your database 24/7, remotely, safely at really low fares. We are an extremely energetic organization with 24*7*365 NOC & extended operations across the globe. We are adept at offering niche solutions to our global client communities.
Our subject matter experts and best in class technology solutions ensure smart, effective and hassle-free client network monitoring and maintenance. Integrated with sustainable technologies and ever-evolving operating practices, we are proud to empower our partners to gain significant business advantage through our unique solutions.
We can work within your existing services infrastructure, or we can bring the full suite of tools with our services. We have embedded ITIL standards into our processes and systems to bring alignment within your enterprise and its structure to ensure the execution of best practices for a healthy network infrastructure. Our work process is transparent. Through comprehensive reporting methodology, we ensure that our clients are well acquainted with our process, which further saves time in follow-ups and escalation.
CQ Infotech’s network operations center (NOC) makes use of multiple processes, as part of the daily activities related to managing multiple customers in a managed services environment. The processes defined in this manual have been developed based on the ITIL (IT Infrastructure Library) model and they include:
- Configuration management
- Incident management
- Problem management
- Change management
- Availability management
- Capacity management
- Business continuity management
- Release management
Security Operation Center (SOC):
A security operations center (SOC) is a centralized unit that deals with all security issues on an organizational and technical level.
SOC is a dedicated process where enterprise information systems as web sites, applications, databases, data centers and servers, networks, desktops and other endpoints are monitored, evaluated, and managed.
SOC uses security automation for high-quality performance. The unique combination of highly-skilled security analysts with automation helps the organizations to
- Improve their analytical ability,
- Enhance security measures, and
- Better security against data breaches and cyber-attacks.
Numerous diverse organizations (large and small) that don’t have the in-house resources to accomplish this, turn to managed security service providers like our SOC, that offer effective SOC services.